International Payment & Delivery
Before confirming an order with international shipping, we strongly recommend reading the key information about payment, delivery methods, shipping cost, delivery time, customs charges, and parcel tracking.
📦 International Delivery of Orders
Ukrposhta international delivery
Orders are shipped from Ukraine by international service and then delivered through the national postal service in the recipient’s country.
Nova Post fast shipping to Europe
A convenient option for faster delivery to European countries. The final shipping time and cost depend on the destination country and parcel parameters.
Delivery time 5–30 working days
Estimated delivery time is 5 to 30 working days, depending on the destination country, selected service, customs processing, and local postal operations.
Shipping cost from 12 EUR
International shipping cost starts from 12 EUR. The delivery price to your country is calculated automatically and added to the total amount in your cart.
💳 Payment Methods for Orders
Full prepayment required
International orders are shipped only after full prepayment, including shipping costs. Cash on delivery is not available for international shipments.
International money transfer PayPal / Revolut / Western Union
For internationally shipped orders, payment can be made through popular international transfer systems such as PayPal, Revolut, and Western Union.
Payment link WayForPay / Fondy
We can send you a payment link via an e-payment invoice. Available services include WayForPay and Fondy.
Shipping cost in cart calculated automatically
When you place an order, the shipping cost to your country is calculated automatically and added to the price of the items in your cart.
⏱ Order Processing & Important Information
- International shipping is processed only after full payment confirmation.
- Parcels are shipped the next day after the payment has been confirmed.
- A tracking number is provided after the parcel is handed over to the carrier.
- Delivery time depends on the destination country, selected service, and customs processing.
- In case of customs clearance delays or local transport restrictions, delivery may take longer than expected.
🧾 What to know before ordering
- International delivery is available only with full prepayment.
- Cash on delivery is not available for international shipments.
- Shipping cost depends on the destination country and parcel parameters.
- Any customs duties or import taxes in the destination country are paid by the buyer.
- Once your parcel is shipped, you can track it online using the tracking number.
📦 If your parcel arrives damaged
- Take photos of the damage to the parcel and its contents.
- Make an official damage report in the presence of the courier or at the post office.
- Contact our manager and send all details for further assistance.
📩 Contact & Support
If you have any questions about payment, international shipping, parcel tracking, or a damaged delivery, please contact us using the method that is most convenient for you.
❓ Frequently Asked Questions
Can I place an international order with cash on delivery?
No. International orders are shipped only after full prepayment, including delivery costs.
How is the shipping cost calculated?
The shipping cost to your country is calculated automatically in the cart and added to the total order amount. Shipping starts from 12 EUR.
Who pays customs duties and import taxes?
Any customs duties, taxes, or import charges in the destination country are paid by the buyer.
What should I do if the parcel arrives damaged?
Take photos of the damage, make a report at the post office or with the courier, and contact our manager by phone or messenger for further support.